1. Payment for attendance at the event is due on presentation of invoice or as otherwise agreed in writing with an authorised IMC representative.


2. If you book your ticket(s) during any early bird special (where a discount applies for early payment) and you do not pay within the agreed settlement period, you will be liable for the increased amount (ie. the discount will fall away). You will be invoiced for thedifference, and you will remain liable for these amounts as determined by the timelines below.


3. If you cancel your attendance six weeks or more before the date of the event, you will be provided a full refund of the invoiced amount.


4. If you cancel your attendance between three weeks and six weeks in advance of the event, you will be refunded 50% of the invoiced amount.


5. Any cancellations within 3 weeks of the event will NOT be refunded.


6. You may transfer your booking within 48 hours of the event.


7. No refunds will be paid for non-attendance at the event.


8. We reserve the right to amend or change the agenda for the event at any point in time.


9. If the physical events scheduled in Johannesburg cannot proceed due to reasons or restrictions out of our control (notably, but not only, related to Covid-19), those tickets will be converted to virtual tickets and the difference in price will be refunded to you within 30 days.


10. To the extent that you divulge personal information to us in booking for and attending the event, we record that such information may be kept for statistical and/or marketing purposes.


11. We reserve the right to change the physical venue scheduled for the event within the areas of Johannesburg respectively should we deem this necessary.


12. We will not be held responsible for any personal injury or illness which might arise in consequence of your attendance at the event.


13. You acknowledge and agree that we may share social media comments, content and photographs in which you may have partaken or in which you may appear.


14. Should you be unable to partake in and/or view the event virtually due to technical issues that arise through no fault of ours (e.g. inadequate connectivity on your part), we will not be held responsible for any refunds or losses claimed by you.